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psn update

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psn update

Post by bigbuddah on Tue Apr 26, 2011 3:57 pm

Well its over...psn is down indefinately..they gotta rebuild psn all over again so I'm guessin a month at the least. See y'all madden 12 if psn is up..guess its 360 until then

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Re: psn update

Post by txboy05 on Tue Apr 26, 2011 3:59 pm

here's a link:

http://blogs.wsj.com/digits/2011/04/25/22402/?mod=wsj_share_facebook
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Re: psn update

Post by saastar on Wed Apr 27, 2011 12:52 am

ok that link is old... i saw that last nite.. here is u an new and updated link from sony's blog:

Apr
26
2011 Update on PlayStation Network and Qriocity
+ Posted by Patrick Seybold // Sr. Director, Corporate Communications & Social Media
Thank you for your patience while we work to resolve the current outage of PlayStation Network & Qriocity services. We are currently working to send a similar message to the one below via email to all of our registered account holders regarding a compromise of personal information as a result of an illegal intrusion on our systems. These malicious actions have also had an impact on your ability to enjoy the services provided by PlayStation Network and Qriocity including online gaming and online access to music, movies, sports and TV shows. We have a clear path to have PlayStation Network and Qriocity systems back online, and expect to restore some services within a week.

We’re working day and night to ensure it is done as quickly as possible. We appreciate your patience and feedback.

Valued PlayStation Network/Qriocity Customer:
We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:

1.Temporarily turned off PlayStation Network and Qriocity services;
2.Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and
3.Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.
We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.

Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.

For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.

To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it:

U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll-free (877) 322-8228.

We have also provided names and contact information for the three major U.S. credit bureaus below. At no charge, U.S. residents can have these credit bureaus place a “fraud alert” on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This service can make it more difficult for someone to get credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below.

Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013
Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790

You may wish to visit the web site of the U.S. Federal Trade Commission at www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania Avenue, NW, Washington, DC 20580 for further information about how to protect yourself from identity theft. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone (877) 566-7226; or www.ncdoj.gov. For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; telephone: (888) 743-0023; or www.oag.state.md.us.

We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions.

Sincerely,
Sony Computer Entertainment and Sony Network Entertainment



Last edited by saastar on Wed Apr 27, 2011 12:56 am; edited 1 time in total

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Re: psn update

Post by saastar on Wed Apr 27, 2011 12:53 am

here is link to what all is said above...

http://blog.us.playstation.com/2011/04/26/update-on-playstation-network-and-qriocity/

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Re: psn update

Post by Rui_F on Wed Apr 27, 2011 9:04 am

Yes seems like the shit is about to hit the fan at sony. expect possible lawsuits in the next few weeks if they dont start taking certain steps.

As far as us as the consumer some steps I suggest all of you follow.

If you use the email you gave to Sony for your account as your primary email and use the same password to log on to that email as was used to log onto the psn network change the password immediately, also the password challenge question was probably compromised so change that also (sony primarily used city born).

Keep an eye on the credit card you had attached to your psn account, they claim only the number and expiration were compromised and not the 3 digit security code on the back but at this point Sony could be wrong and there are still ways to use the card for purchases without the security codes. Or call the credit card company and have them issue you a new card.

Putting a fraud alert on your credit reporting agency account does not affect your credit score and may be advisable. Usually the way it works is if there is a credit fraud flag on your account is if you walk into a store or car lot and apply for a new account or loan the person helping you will get a notice to call into the agency for approval of your new account. When the person calls in they will put you on the phone and the credit agency will ask you a series of questions to validate your id that can include information about active accounts, previous addresses etc. (most common questions being if you have a mortgage or student loan who the provider is). At the extreme level they may require that you go home and answer your home phone or call you on a cell phone number they have on file for you to validate they are actually talking to you before approving a new account.

Without social security numbers its not a direct threat but the problem is many people keep this information where it doesn't belong or sometimes they have account and sensitive information in their emails so the most important step is probably to secure your email account before any type of data mining operation begins to be put in place by hackers.
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to add to what RUI says....

Post by Fr8trainShane on Wed Apr 27, 2011 11:12 am

The victims of ID theft are most often people under the age of 18....newborns are actually the most stolen identities in the world, simply because they don't have their credit checked for a good 18 years.

If you are under 18, i'd be extra careful.

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Re: psn update

Post by Rui_F on Fri Apr 29, 2011 11:35 am

Looks like sony may have been full of shit when telling people that their credit card info was safe. Remember a company that has been breached this way
will always be the last one to admit the full extent of the damage. Between lawyers and pr people trying to buy time to cover the company's ass the longer they
can delay the truth the least damage it will cause them in the media and public eye. Just make sure you keep your eye on your money.

http://www.techtree.com/India/News/Hackers_put_up_PSN_Credit_Card_Info_for_Sale/551-115147-585.html

http://www.shacknews.com/article/68280/hackers-selling-psn-credit-card
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