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Outage or Online pass issue?

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Outage or Online pass issue?

Post by Fr8trainShane on Sun Dec 26, 2010 10:19 pm

Anyone else having issues getting online?
Tried to log in, and it had the enable Online Pass thing, but would never connect to the EA Server....

I'm assuming its an outage, as I haven't see the enable Online Pass since the day I bought the game.....

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Re: Outage or Online pass issue?

Post by phantomshark on Sun Dec 26, 2010 10:22 pm

If you re-download the game data, you need to reactivate the Online Pass. Go into your download manager, it should be there.

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Re: Outage or Online pass issue?

Post by Fr8trainShane on Sun Dec 26, 2010 10:40 pm

Didn't download anything, thats the weird part. I was playing a few games this morning, and then watched a movie, and now I can't get online....
I can't even get to the screen to renable my online pass...thats what makes me think its an outage..

Not that I could, as I have to find my book arg...

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Re: Outage or Online pass issue?

Post by Fr8trainShane on Mon Dec 27, 2010 1:43 pm

This sucks. EA had to escalate my issue. Hopefully they fix this today....

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Re: Outage or Online pass issue?

Post by GREENERRRR on Mon Dec 27, 2010 10:30 pm

Fr8trainShane wrote:This sucks. EA had to escalate my issue. Hopefully they fix this today....


keep us updated on your situation bro... let us know what happened - just in case it happens to some21 else down the road (and of course how u resolved it)...
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And I'm back....

Post by Fr8trainShane on Mon Dec 27, 2010 11:18 pm

Crisis resolved....

Apparently there was a server issue that locked out a certain # of users from Online Pass. We couldn't redeem the old code, we couldn't purchase a new one, nothing.... basically I got an email that said, "Server Data Issue for Region 1 Resolved"

I'm pleasantly surprised that EA solved it within 24 hours.....Shocker.

It doesn't sound like I was the only one affected.....

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